Effective Date: January 1st 2026

The Benedetto Event Center, located at 2911 S Sam Houston Pkwy E, Houston, TX 77047, values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect

Personal Information
We may collect personal information that you voluntarily provide to us when you:

- submit an inquiry

- request pricing or availability

- schedule a tour

- book our venue

- contact us by phone, email, website form, or text message

This information may include:

- name

- email address

- phone number

- mailing address

- event details

any other information you choose to provide

Payment Information
If you make a payment, your payment information is processed securely through our payment service providers. We do not store full payment card information on our systems unless otherwise stated.

Website Usage Information
We may automatically collect certain information when you visit our website, such as:

- IP address

- browser type

- device type

- pages viewed

- referring website

- date and time of access

- This information helps us improve our website and services.

2. How We Use Your Information

We may use the information we collect to:

respond to inquiries

provide pricing, availability, and booking information

schedule tours and appointments

provide and manage venue bookings

process payments and transactions

send service-related communications

provide customer support

improve our website, services, and customer experience

send promotional or marketing communications where permitted by law and where you have provided appropriate consent

3. Text Messaging and SMS Communications

If you provide your phone number and consent to receive text messages from us, we may send you text messages related to:

inquiry follow-up

appointment or tour scheduling

booking updates

customer support

promotions and special offers, if you have opted in

Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out of text messages. Reply HELP for assistance.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary with trusted service providers who help us operate our business and provide services to you, such as:

- payment processors

- CRM and booking platforms

- website hosting providers

- email service providers

- customer communication tools

- analytics providers

These service providers may access your information only as needed to perform services on our behalf and are required to protect it appropriately.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

That exact concept is one of the key things current A2P reviewers look for in privacy policies.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. You may choose to disable cookies through your browser settings, though some features of the site may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be 100% secure.

7. Your Rights and Choices

Depending on applicable law, you may have the right to:

request access to the personal information we hold about you

request correction of inaccurate or incomplete information

request deletion of your personal information, subject to legal or contractual obligations

withdraw consent for certain communications

opt out of marketing emails or text messages

To exercise any of these rights, please contact us using the information below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of our website or services after any changes means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

+1 346-608-9484
The Benedetto Event Center

2911 S Sam Houston Pkwy E, Houston, TX 77047

https://thebenedettoeventcenter.com/